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PRMT

Cloud Service Status

down icon 6 ongoing outages
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Amazon Web Services icon
Amazon Web Services

We are providing an update on the ongoing service disruption. The Middle East (UAE) Region (ME-CENTRAL-1) has suffered damage as a result of the conflict in the Middle East and is currently unable to reliably support customer applications. While some workloads continue to function normally, we strongly recommend customers migrate all accessible resources to other Regions and restore inaccessible resources from remote backups as soon as possible. Relevant billing operations are currently suspended while we restore normal operations in this AWS Region. This process is expected to take several months.

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Cloudflare icon
Cloudflare

We are continuing to investigate this issue.

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Freshservice icon
Freshservice

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Microsoft 365 suite icon
Microsoft 365 suite

Title: Users are unable to access Microsoft Copilot web and m365.cloud.microsoft User impact: Users may be intermittently unable to access Copilot web and other pages that redirect to the m365.cloud.microsoft URL. More info: Access eventually times out with an error message stating, "Bad Request - Header Field Too Long. HTTP Error 400. A request field is too long." The impacted URL is m365.cloud.microsoft and other URLs which redirect to this page, including but not limited to: - office.com - portal.microsoft.com Users may be using URLs such as office.com and the navigation Waffle to access M365 applications in the browser, such as Outlook. For this scenario, when the URL redirects to m365.cloud.microsoft they may experience impact, however, users can access M365 applications in the browser directly through the product’s specific URL (such as: outlook.office.com). As a potential workaround, users can use the desktop version of the Microsoft 365 applications. Additionally, users may experience temporary relief by refreshing the cache when trying to access through the browser. Current status: We're proceeding with the traffic rerouting which we expect to fully remediate impact. We anticipate this process will complete by our next scheduled update. Scope of impact: This issue could impact any user attempting to access Copilot web, or a URL which redirects to m365.cloud.microsoft. Preliminary root cause: A recent change which modified the route that back-end service calls take when users access the affected apps unexpectedly introduced impact. Next update by: Friday, July 10, 2026, at 8:00 PM UTC

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OpenAI icon
OpenAI

Core functionality has been restored but we are aware of known and ongoing issues in FedRAMP workspaces with Codex, workspace analytics, conversation search, searching for custom GPTs, ChatGPT user invites, and the Compliance Logs Platform download endpoint. We are working to resolve these issues and will share further updates we have more information available.

Last update on

warn icon Warn
OpenAI 2 icon
OpenAI 2

Core functionality has been restored but we are aware of known and ongoing issues in FedRAMP workspaces with Codex, workspace analytics, conversation search, searching for custom GPTs, ChatGPT user invites, and the Compliance Logs Platform download endpoint. We are working to resolve these issues and will share further updates we have more information available.

Last update on

Monitors

Amazon Web Services logo
Amazon Web Services

Increased Error Rates

Cloudflare logo
Cloudflare

Workers AI experiencing degraded availability in some models

Freshservice logo
Freshservice
Microsoft 365 suite logo
Microsoft 365 suite

Users are unable to access Microsoft Copilot web and m365.cloud.microsoft

OpenAI logo
OpenAI

Codex, workspace analytics, conversation search, searching for custom GPTs, ChatGPT user invites, and Compliance Log Platform download endpoint not working in FedRAMP workspaces

OpenAI 2 logo
OpenAI 2

Codex, workspace analytics, conversation search, searching for custom GPTs, ChatGPT user invites, and Compliance Log Platform download endpoint not working in FedRAMP workspaces

1Password logo
1Password
Admin By Request logo
Admin By Request
Adobe Creative Cloud logo
Adobe Creative Cloud
Anthropic logo
Anthropic
Apple logo
Apple
Asana logo
Asana
Atlassian logo
Atlassian
Azure logo
Azure
Blumira logo
Blumira
Box logo
Box
Cisco Meraki logo
Cisco Meraki
Databox logo
Databox
Dialpad logo
Dialpad
DigitalOcean logo
DigitalOcean
Dropbox logo
Dropbox
Duo Security logo
Duo Security
Egnyte logo
Egnyte
GitHub logo
GitHub
Google Cloud logo
Google Cloud
Google Workspace logo
Google Workspace
Hasura logo
Hasura
IRONSCALES logo
IRONSCALES
Jira Software logo
Jira Software
JumpCloud logo
JumpCloud
Microsoft 365 apps logo
Microsoft 365 apps
Microsoft Teams logo
Microsoft Teams
Mimecast logo
Mimecast
NinjaOne logo
NinjaOne
Nudge Security logo
Nudge Security
Postman logo
Postman
QuickBooks logo
QuickBooks
SentinelOne logo
SentinelOne
Splashtop logo
Splashtop
TeamViewer logo
TeamViewer
Zoom logo
Zoom
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Slack